Returns Policy
Returns are not allowed at this time for clothing/ accessory items. Only qualified Refunds upon review.
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at aquestarts@gmail.com If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return question at aquestarts@gmail.com
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Exceptions / non-returnable items
Certain types of items cannot be returned, like custom products (such as special orders or personalized items). Please get in touch if you have questions or concerns about your specific item.
Unfortunately, we cannot accept returns on sale items or gift cards.
Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post.
If you have any questions please email us at: aquestarts@gmail.com
We will respond within 24-48hrs.
Thanks.
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BlueVibe
16” x 20”, acrylic on canvas, 2022.
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Calmness
11” x 14”, acrylic on canvas, 2023.
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BeautySalon
11” x 14”, acrylic on canvas, 2022.
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MeAsIAm
16” x 20”, acrylic on canvas, 2022.
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BehindMe
24” x 36”, acrylic on canvas, 2024.
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BlueWisdom
16” x 20”, acrylic on canvas, 2024.
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Yellow Wisdom
16” x 20”, acrylic on canvas, 2024.